NOC advantages
99.999 product
availability
Significantly decreased
downtime
Meet your business SLA
metrics
How Profisea сan
help you
Profisea helps you overcome the network issues you face and creates cutting-edge solutions to fit even the most unexpected business needs.
Are you facing any of these NOC issues?
- You lack on-demand visibility of your infrastructure
- You want to improve network availability and minimize downtime
- You lack the in-house skills needed for complex systems and infrastructure
Streamline your business and leave daily network administration to Profisea!
Knowledge-based management
Our experts will engineer state-of-the-art automated policies to automate, monitor, and manage your workload and provide you with the right and easy-to-use information for your operational excellence.
Fast troubleshooting
With robust monitoring in place, we can detect any issue in real time. As soon as anything happens, Profisea’s NOC team of certified DevOps engineers will identify the immediate cause of failure and perform basic troubleshooting.
Highly-skilled team
Our experienced and certified Cloud and DevOps professionals have in-depth expertise in Kubernetes, Docker, AWS, Azure and GCP to provide your business with real-time support so you have optimal network performance.
Word-class toolchain
We leverage the latest technologies and tools for network monitoring, security and reliability so as to make all processes agile in the long run (Grafana, Kibana, Prometheus, and many others).
24/7/365 support
Your business will benefit from infrastructure and application support 24 hours a day, 365 days a year. 100% visibility and protection with no blind spots so you can maintain your impressive reputation.
Reduced costs
No need for you to recruit, train, or retain highly-paid network management specialists. Free up your resources so they can focus on decision-making for your core business.
- IT resources are freed up for other tasks
- A Kubernetes-ready monitoring NOC team
- Enhanced network monitoring around the clock
- DevOps engineers are on duty together with the NOC team
- Customization to fit your business
Profisea is your partner to monitor and manage your assets on the highest level
Our NOC specialists use best practices for maintaining 100% network/application uptime:
- Continuous monitoring of information and network systems
- Prioritizing incident response and resolution
- Clear hierarchy for escalating incidents
- Identifying and mitigating incidents based on specific criteria
- Collecting performance data and generating reports
- Documenting incident-response activities
- Performing regular system testing
Accelerate your growth and free up your staff to focus on your own high-value services with our state-of-the-art NOC solutions. Profisea is your partner for monitoring and managing your network assets at the highest level.
Profisea internal preparation
Evaluating client’s request
Customer infastructure training
Preparing NOC team to project
Monitoring system setup
Leveraging Prometheus, Grafana, Kibana
Customer’s site alerts setup
Adjusting alerts using monitoring system
Alerting & escalation processes setup
Arranging SLA, escalation flows, permissions
Alerting & escalation tools setup
Using Jira, Сonfluence, Slack, Opsgenie, Pingdom
Dry run period
TBD with the customer