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Profisea is visiting Web Summit 2022!

Profisea is visiting Web Summit 2022!

We’re hugely excited to announce that our Profisea team is visiting the world’s premier tech conference, Web Summit 2022, in Lisbon! This year 70,000+ tickets have been sold out in record time – and the stage is set for the biggest event!

On November 1-4, 2022, Web Summit will bring together 2000+ tech’s biggest companies and startups, 1000+ investors, 900+ speakers, and 2500+ top media outlets from 160+ countries.

This year the conference covers 26 tracks, including:

  • business innovation,
  • digital transformation,
  • ambient computing,
  • privacy and diversity in data,
  • the SaaS track,
  • kickstarting startups,
  • the evolution of finance,
  • investing, etc.

We believe the incredibly well-orchestrated Web Summit 2022 is the perfect platform for IT to appreciate new ideas and fresh perspectives.

So, do not miss the chance to meet Profisea in person to speak about the best DevOps, GitOps, DevSecOps, CloudOps, FinOps, and Kubernetes practices and get up-to-date cloud-related news and information about successful Profisea projects for your business growth.

Join Profisea in Lisbon at a truly unforgettable event to find valuable tendencies, access priceless content, and make business connections to maximize your efficiency! See you there!

Profisea Announces Partnership with IT Skills 4U by Amazon Web Services

Profisea Announces Partnership with IT Skills 4U by Amazon Web Services

Profisea is supporting the employment of Ukrainians in tech. We are delighted to be a part of the IT Skills 4U, a new program for Ukrainians launched by Amazon Web Services (AWS) and Union of Entrepreneurs and Employers (ZPP) today.

IT Skills 4U is a free program where Ukrainians around the world can learn AWS cloud skills and receive career support. The program is available to Ukrainians with little tech background and experienced IT professionals. Learners can access free online courses, virtual AWS instructor-led training, English and Polish classes, career advisory and job placement support.

The program is supported by the Ministry of Digital Transformation of Ukraine, Secretary of State for Digital Affairs of Poland, and Ministry of Family and Social Policy of Poland.

We will be publishing our vacancies on IT Skills 4U job board, offering both tech and non-tech vacancies, providing support in AWS certification during the work and many more.

Follow IT Skills 4U to stay updated regarding Profisea new career opportunities and our partnership!

Ops word-hoard: What are ITOps, CloudOps, DevOps, and NoOps? Part 1 

Ops word-hoard: What are ITOps, CloudOps, DevOps, and NoOps? Part 1 

In the last decade, different terms related to operations have taken the IT world by storm. The good old days — when the number of IT domains could be counted on the fingers of one hand and the IT department was separate from business processes — are gone, never to return. 

Instead of simple rules, we have dozens of buzzwords that lead to growing confusion and frustration among managers, directors, and CTOs. For example, who are NoOps and MLOps specialists, and what do they do? Moreover, people misuse the Ops terms without understanding them, leading to even more confusion and frustration. 

This Ops thesaurus aims to help you know the trendy terminology around IT operations, evaluate your business needs, and make better decisions. 

Defining Ops  

With so many IT terms being tossed around, it’s essential to define them before you can decide what comes next for you and your business. So we’ll focus on the prominent ones to clarify the crucial things about CloudOps, DevOps, ITOps, DevSecOps, FinOps, NoOps, MLOps, and AIOps. While we can’t promise to transform you into an IT expert, you’ll find something interesting here.  

What is ITOps?  

“ITOps,” or “Information Technology Operations,” isn’t new. However, it’s commonly used to refer to all IT-related operations broadly. ITOps is responsible for leveraging technologies and delivering and supporting applications, services, and tools required to run an organization.  

The goals of ITOps typically include:  

Infrastructure Management — to focus on the setup, provisioning, maintenance, and updating of all the hardware and software in the company to be sure that existing infrastructure and systems run smoothly and new components are incorporated harmoniously; 

  • Development Management — to concentrate on providing software development teams with all necessary to succeed, including the preparation of the guidelines, workflows, and security standards; 
  • Security Management — to keep the hardware and software secure, manage access control, adopt security best practices and ensure that all processes and the components of the environment comply with security standards; 
  • Problem Management — to handle outages and cyberattacks, prepare disaster recovery plans and perform them when necessary, and help desk services. 

To summarize, ITOps can be explained as a set of practices implemented by the IT department to perform IT management in the most general sense. And this is precisely why ITOps could be criticized and is considered outdated. While very specific, they are sometimes ineffective from a development point of view as they can’t meet the pace of today’s business and quickly adjust to the constantly changing technological landscape. 

What is CloudOps?  

CloudOps can be explained similarly to ITOps but considering the cloud. While ITOps is meant for traditional data centers, CloudOps relates only to the cloud. 

According to Gartner, end-user spending on public cloud services is expected to grow 20.4% and reach $494.7 billion in 2022. With increasing cloud adoption, CloudOps grew in popularity as well. Nowadays, many organizations need to organize and optimize their resources more productively, using public and private cloud solutions and leveraging hybrid clouds. CloudOps differs from ITOps as applications and data management in the cloud require more specific up-to-date skills, tools, and technologies. CloudOps is focused on:  

  • cloud-specific flexible provisioning; 
  • scalability of environments; 
  • built-in task automation; 
  • maximizing uptime; 
  • eliminating service outages for seamless operation. 

As a set of best practices and procedures, CloudOps helps migrate systems to the cloud successfully and reap its benefits, such as power and scalability. CloudOps facilitates automatic software delivery, app, and server management using the cloud.  

What is DevOps?  

A survey conducted by the DevOps Institute on upskilling the DevOps enterprise skills in 2021 concluded that DevOps teams are vital for a successful software-powered organization, but what is DevOps? By definition, ‘DevOps’ (‘Development + Operations’) can be explained as a combination of software application development and IT operations, with all the best practices, approaches, and methodologies to bolster them. 

The DevOps practices are intended to:  

  • implement an effective CI/CD pipeline;  
  • streamline the software development life cycle (SDLC); 
  • enhance the response to market needs; 
  • shorten the mean time to repair; 
  • improve release quality; 
  • reduce the time to market (TTM). 

With DevOps, organizations follow a continuous work cycle consisting of the following steps: 

DevOps highlights the value of people and a change in the IT culture, which focuses on the fast provision of IT services, implementing Agile and Lean practices in the context of a system‑oriented approach. 

What is NoOps?  

By definition, NoOps (No Operations) aims to completely automate the deployment, monitoring, and management of the applications and infrastructure to focus on software development. The NoOps model reduces the need for interaction between developers and operations through extreme automation. The two main factors behind the NoOps concept are the increasing automation of IT and cloud computing. With NoOps, everything that could be automated is already automated. One example of this is serverless computing in the cloud platform. 

 The aim of the NoOps model is to:  

  • allow organizations to leverage the full power of the cloud, including CaaS (Container as a Service) and FaaS (Function as a Service); 
  • eliminate the additional labor required to support systems, letting to save money on maintenance;  
  • concentrate on business results by turning attention to tasks that deliver value to customers and eliminating the dependency on the operations team. 

With all the potential benefits, NoOps is still considered a theoretical approach by many, as it assumes particular circumstances and the use of serverless computing in most cases. After all, it can be said that NoOps isn’t going to replace, for example, DevOps, but rather to act as a model, with the potential, where possible, of further improving and streamlining the application implementation process. 

To summarize, let’s look at the models discussed below. 

Ops word-hoard: What are ITOps, CloudOps, DevOps, and NoOps? Image 1

To be continued  

ITOps, DevOps, CloudOps, and NoOps describe different approaches to meet an organization’s IT needs and structuring IT teams. Each has additional features and goals, and enterprises can adopt them depending on their priorities. In the following parts of our vocabulary, we’ll explore the most exciting Ops terms — DevSecOps, MLOps, AIOps, FinOps, and try to take a closer look at how they relate to each other. Stay tuned!  

Profisea saluted as Amazon RDS Delivery Partner

Profisea saluted as Amazon RDS Delivery Partner

Profisea, a leading Israeli DevOps and Cloud boutique company with more than seven years of experience in Cloud Migration, Optimization, and Management services, has received Amazon RDS Delivery Partner Designation.  

Profisea, whose team of experts is known for best industry practices and top-notch AWS services, including relational database services (RDS) for open-source database engines such as MySQL and PostgreSQL, empowers customer-tailored software release pipelines through cloud environments to accelerate time-to-market at a lower cost. 

AWS – most broadly adopted cloud platform

Amazon Web Services (AWS), Amazon’s cloud computing division, heads the leader list in the cloud industry market for several years, providing computing, storage, database, and many other services. AWS provides relational database services (RDS) for open source database engines  (MySQL and PostgreSQL) with various computing, memory, and storage options tailored to different workloads. Amazon RDS also offers multi-availability zone capabilities in most AWS regions to provide automatic failover and improve application availability.

Profisea recognized as Amazon RDS Delivery Partner

As an Amazon RDS Delivery Partner, Profisea designs and implements well-architected database architectures helping facilitate faster collaboration for our customers’ teams by taking care of the following DevOps tasks:

  • establishing data multi-operational mechanism of large data volumes 
  • implementing well-engineered business logic for data operations
  • setting up automated data backups and an effective disaster recovery plan
  • enabling high-availability of database environments via various Availability Zones
  • ensuring the safety of sensitive data via Amazon RDS encryption
  • enabling continuous data reading, data analytics, and reporting processes 
  • guaranteeing and upholding a 99.999% uptime and enhanced fault tolerance capabilities
  • improving infrastructure maintainability and operability due to well-rounded automation with Amazon RDS
  • increasing the teams’ productivity due to complete automation of previously manual data management processes
  • setting up continuous monitoring, notification systems, and continuous vulnerability checks for database workloads.

Certified AWS Partner to take you on a cloud journey

Profisea experts are capable of humanizing technology by carefully studying the requirements of our customers/partners and collaboratively developing customized cloud solutions that perfectly fit your business needs. Profisea specialists become part of your team and implement DevOps best practices to design, build, operate, secure, and scale unique cloud environments with the sole goal of maximizing performance, enabling faster deployment, improving product quality, and reducing time to market.

10+ May DevOps news, updates & tips DevOps people will love!  

10+ May DevOps news, updates & tips DevOps people will love!  

Summer is here and we are ready with our May DevOps digest! Our team carefully collects the latest DevOps news and the most useful tips on cloud Israel to share with everyone who can’t imagine their lives without DevOps. If you’ve missed any of the recent DevOps news and updates, here’s our latest digest for the DevOps & CloudOps community. Make a cup of coffee or whatever you prefer and get ready to read our next episode of DevOps info. We’re sure you’ll find something interesting here today. 

1. Introducing Tetragon

May brought some new products onto the open-source scene — Tetragon was announced! Tetragon is a cool eBPF-based security observability and runtime enforcement platform that has been part of Isovalent Cilium Enterprise for a few years. What makes Tetragon so special? The solution combines eBPF-based transparent security observability with real-time runtime enforcement to bring a broad array of strengths while also eliminating common observability system weaknesses. Tetragon offers visibility into all kinds of kernel subsystems to cover namespace escapes, capability and privilege escalations, file system and data access, networking activity of protocols such as HTTP, DNS, TLS, and TCP, as well as the system call layer to assess system call invocation and follow process execution. Tetragon is also able to set up security policies across the operating system in a preventive rather than reactive manner. If you are interested in learning more about Tetragon, check the Isovalent blog post.

2. Istio By Example

Being quite a popular solution for managing the different microservices that make up a cloud-native application, Istio has a lot of fans. However, for a very long time, it has been criticized as complex and hard to use. We found the solution to ease your life — сheck out Istio By Example where you’ll find the cases in most common use and examples to make your experience with Istio more productive and pleasant. Among the examples are Database Traffic, Traffic Mirroring, Canary Deployments, gRPC, Load balancing, and others.

Profisea. 5 biggest myths about cloud computing in 2022 every organization deals with

3. Introducing Amazon EKS Observability Accelerator 

AWS announced EKS Observability Accelerator, which is leveraged to configure and deploy purpose-built observability solutions on Amazon EKS clusters for specific workloads using Terraform modules. 

The Terraform modules are built to enable observability on Amazon EKS clusters for the following workloads: 

  • Java/JMX 
  • NGINX 
  • Memcached 
  • HAProxy

AWS will continue to add examples for more workloads in the future. For greater detail on how it works in practice, check the AWS blog post.

4. GitLab 15 is announced

GitLab, the well-known open-source DevOps service, announced the next step in the development of its platform, starting with release of its first version, 15.0. The company states that it will concentrate on observability, continuous security and compliance, enterprise agile planning (EAP) tools, and workflow automation. The upcoming features are planned to improve speed to delivery, provide built-in security scanning and compliance auditing and enrich the platform with machine learning (ML) capabilities. For more detail, read the GitLab blog.

5. Introducing Ratchet 

“Quality at Speed” is the new motto in software development. Organizations are making their moves toward DevOps and Agile principles to increase delivery speed and assure product quality. In DevOps, a continuous and automated delivery cycle is the foundation for fast and reliable delivery that would be impossible without proper CI/CD tools. This is where Ratchet enters the game. Ratchet is a powerful tool for securing CI/CD workflows with version pinning. It’s like Bundler, Cargo, Go modules, NPM, Pip, or Yarn, but for CI/CD workflows. Ratchet supports Circle CI, GitHub Actions and Google Cloud Build. To learn more about Ratchet, visit its GitHub directory.

6. Introducing HashiCorp Nomad 1.3 

HashiCorp announced that its Nomad 1.3 is now generally available. Nomad is an easy but flexible orchestrator used to deploy and manage containers and non-containerized applications. The tool can be used in both on-premises and cloud environments. What’s new in Nomad 1.3? 

  • You can do simple service discovery using only Nomad.
  • Nomad 1.3 presents a new optional configuration attribute max_client_disconnect that allows operators to more easily start up rescheduled allocations for nodes that have experienced network latency issues or temporary connectivity loss.
  • With Nomad 1.3, support for CSI is now generally available.
  • Nomad 1.3 introduces a new user interface for viewing evaluation information.

For more information about HashiCorp Nomad 1.3 and its benefits, click here

7. How to survive an on-call rotation

Incidents have a real financial impact — they cost enterprises $700 billion a year in North America alone — and they also damage the reputation of your company, your product, and your team. This is why well-organized on-call is so essential. On-call is a critical responsibility inside many IT, developer, support, and operations teams that run services offering 24/7 availability. But what do you need to know before participating in an on-call rotation yourself? Here is a short yet helpful article with some practical recommendations. It will be useful not only for those taking their first steps as a Site Reliability Engineer (SRE) but also for everyone who is going to participate in on-call rotations. 

Profisea. 5 biggest myths about cloud computing in 2022 every organization deals with-3

8. Introducing KEDA v2.7.1

KEDA v2.7.1 is here. KEDA is a Kubernetes-based Event Driven Autoscaler. With this tool, you can drive the scaling of any container in Kubernetes based on the number of events in need of processing. 

The improvements in KEDA v2.7.1 include: 

  • Fix autoscaling behavior while paused 
  • Don’t hardcode UIDs in securityContext 

Read more about KEDA v2.7.1 here and learn how to deploy it in its documentation

9. How to security harden Kubernetes in 2022 

Here is a helpful piece for all Kubernetes users. Kubernetes is currently one of the most popular container orchestration platforms, but what about security? According to a report by Red Hat about the state of Kubernetes security, 94% of respondents experienced a security incident in the last 12 months. So how can you improve security in Kubernetes? The technical report “Kubernetes Hardening Guide” initially published on August 3, 2021, and then updated on March 15, 2022, by the NSA and CISA can be really helpful here. But if you don’t have time right now to read 66 pages, check this guide where you’ll find summarized takeaway messages from the tech report and some additional insights.

10. Introducing Calico v3.23 

Calico v3.23 is here. While there are many improvements in this release, here are some of the larger features to be aware of: 

  • IPv6 VXLAN support 
  • VPP data plane beta 
  • Calico networking support in AKS 
  • Container Storage Interface (CSI) support 
  • Windows HostProcess Containers support (Tech Preview) 

For more information about Calico v3.23 and its benefits, click here.

11. New features in Terraform 1.2 

The release of HashiCorp Terraform 1.2 is now immediately available for download as well as for use in HashiCorp Terraform Cloud. The new release introduces exception handling with pre- and post-conditions, support for non-interactive Terraform Cloud operations in a CI/CD pipeline, and CLI support for Run Tasks. 

If you’re using older Terraform versions, these cool features might inspire you to upgrade. Read the upgrade notes to be sure you don’t miss anything important and use the latest release (v1.2.2 at this moment).

12. Amazon EKS console supports all standard Kubernetes resources 

Amazon Elastic Kubernetes Service (Amazon EKS) now allows users to see all standard Kubernetes API resource types running on your Amazon EKS cluster through the AWS Management Console. This improvement makes it easy to visualize and troubleshoot the Kubernetes applications leveraging Amazon EKS. The updated Amazon EKS console currently covers all standard Kubernetes API resource types such as service resources, configuration and storage resources, authorization resources, policy resources, and more. For more detail, check the AWS blog.

Do DevOps with Profisea 

The Profisea team is constantly on the lookout for the latest DevOps and Cloud news to share with you. Don’t hesitate to contact us and tell us what you’d like to see in our next digests and which topics we need to feature. Our experts are always busy preparing new useful info for you. 

And, of course, if your business requires any DevOps services, we are here to lend you a helping hand as we always have the best DevOps and CloudOps practices at our fingertips. 

5 biggest myths about cloud computing in 2022 every organization deals with

5 biggest myths about cloud computing in 2022 every organization deals with

According to the latest forecast from Gartner, end-user spending on public cloud services is expected to grow 20.4% in 2022 and reach $494.7 billion, up from $410.9 billion in 2021. But despite being on the rise, cloud computing is still questioned. Does everyone need to go to the cloud? Is it a necessity for modern business or just hype? Moreover, myths continue to plague cloud computing making it more difficult to decide whether the cloud is beneficial for organizations or not. Although cloud computing is now well established and popular with IT audiences and mainstream companies, some of the myths that appeared at the beginning of the cloud era still persist to this day. New myths keep arising. With cloud technologies booming, many people see them as a silver bullet to solve every problem and save them thousands of dollars. In a chat with our experts, we highlight the most common yet harmful myths and misunderstandings about cloud computing that CEOs, CIOs, and CTOs should be aware of.

Myth#1. Cloud is a one-size-fits-all solution

Cloud has immense potential and opens a plethora of opportunities to innovate and scale up. However, it’s a huge mistake to think that the cloud is for everyone and to see cloud computing as a place where magic happens for all.

You don’t need to integrate all your applications or infrastructure with the cloud – how much you do need to take to the cloud will depend on your business goals. There will always be certain areas and processes that don’t require cloud optimization. You will also need to consider the challenges and costs of integration. Finally, there is a difference between public, private, and hybrid cloud, so you can’t just click and go in the hope that everything will run like clockwork.

Profisea. 5 biggest myths about cloud computing in 2022 every organization deals with

According to a report from Cloud Security Alliance, 90% of CIOs have reported data migration projects falling short due to complexity across on-premise (on-prem) and cloud platforms. In its report, CNCF states that only 9% of organizations have fully documented cloud security procedures, even though they are aware that security is one of the main concerns in leveraging the cloud. So, how do you avoid backing the wrong horse and, even more to the point, how do you reap cloud benefits securely? Here are three points to keep in mind:

  • talk to experts to determine the cloud solution most suited to your business needs; and
  • be realistic – whichever cloud you choose, it will bring added complexity for which your organization needs to prepare; and
  • ensure you understand your service level requirements and communicate them with your service provider.

Leveraging cloud technologies should make your life easier, help your business run more smoothly and increase productivity. It should do all of these at the lowest possible cost. Be clear on what your organization needs and see which cloud option can best help you meet your goals.

Myth#2. Migration to the cloud is the final step

It would be a huge mistake to think that once you’ve migrated to the cloud you are done. In reality, cloud migration is only the beginning of the transformation. The true potential of the cloud can only be unlocked only when the organization fully understands its cloud operating model and achieves its cloud goals.

Once you have made the move, your task is to maintain robustness of the applications and know which operations could be improved by cloud benefits such as scalability and automation. Your team ought to monitor the changes gained from migration, evaluate the positive consequences, and work towards neutralizing the unwanted ones.

Myth#3. Cloud isn’t secure, so it’s better to avoid it 

This myth isn’t as common as it once was, but there is still a lot of confusion about the right way to manage cloud security to prevent data breaches and cybersecurity attacks.

In recent years, new tools and methods have been created to enhance cloud security, which means that developers have taken on some of the responsibility for security, rather than leaving the whole burden for in-house security resolution. This came about because almost all public cloud breaches have been caused by insecure customer configurations. In fact, Gartner forecasts that through 2025, 99% of cloud security failures will be the customer’s fault.

To combat cloud security failures, it is vital to implement and execute policies on cloud ownership, responsibility, and risk acceptance. For these new cloud policies to be effective, organizations must implement DevSecOps principles that integrate security as a shared responsibility throughout the entire IT lifecycle. DevOps security is automated, integrating security solutions with minimal disruption to operations. Its features include source control repositories, container registries, a continuous integration and continuous deployment (CI/CD) pipeline, application programming interface (API) management, orchestration and release automation, and operational management and monitoring. In addition to all of these, most cloud vendors work hard on security in various aspects, for example by offering PCI DSS compliant services or helping to achieve HIPAA compliance.

Myth#4. A multi-cloud approach will prevent lock-in

Most companies usually begin with one cloud provider, and that’s totally fine. However, organizations eventually become concerned about being too dependent on one vendor and start considering leveraging several cloud vendors concurrently. This is known as multi-cloud. It can also work as a functionality-based approach. For example, an organization may use AWS as its main cloud provider but choose Google for analytics and big data. According to Flexera, 89% of respondents reported having a multi-cloud strategy and 80% are taking a hybrid approach by combining the use of both public and private clouds. However, leveraging a multi-cloud approach isn’t the same as preventing lock-in, whether technical, commercial, or operational.

IT leaders should not assume that they can avoid lock-in simply by having a multi-cloud strategy. Multi-cloud does not in itself prevent a lock-in scenario. If lock-in is identified as a potential issue, it will require a more focused effort to address it.

Myth#5. The cloud is too expensive for your business 

Cloud technologies can undoubtedly be expensive. According to Flexera, public cloud spending is now a considerable line item in IT budgets. 37% of enterprises declared their spending exceeded $12 million per year and 80% reported that cloud spending exceeds $1.2 million annually. As SMBs generally have less intense and smaller workloads, their cloud bills are generally at the lower end of the scale. But this is changing fast: Last year, 53% of SMBs paid out more than $1.2 million, compared with 38% the previous year. Does this mean that cloud adoption will cost too much for your business? Not necessarily, as the cost depends on the size of your enterprise and your business goals. Migrating to the cloud will cost money, and that’s unavoidable. At the same time, many organizations overspend when implementing the cloud simply because they have not analyzed options and have overlooked the hidden costs and challenges inherent in cloud migration.

Profisea. 5 biggest myths about cloud computing in 2022 every organization deals with-3

The goal of leveraging cloud technology is to accelerate, improve and automate processes for better performance, security, and customer experience. To achieve these ends, organizations need to apply a strategic approach that will optimize costs in the long run for both the IT team and the rest of the enterprise. An accurate and detailed cloud migration roadmap that assesses the total expenditure of the migration and identifies short- and long-term business goals is a must-have.

As CIOs and other IT leaders plan to leverage cloud technologies in 2022, they need to have a strong understanding of what’s a myth and what’s a reality in the cloud world as this will help them build realistic expectations around cloud computing. Debunking these myths will be crucial for companies to successfully adopt the cloud and reap the many benefits that cloud offers.

Move to the cloud with Profisea

While cloud technologies promise innumerable benefits, these are only achievable through optimum choices that balance your business goals, meet your budget, ensure successful implementation, and the right selection of the vendor/s and applications to be migrated, secured and managed. You may choose a single cloud strategy or you may prefer to use several cloud vendors offering various options for your business. You need to find your approach to meet your unique needs. This is where Profisea comes to your assistance. Our experienced professionals are knowledgeable in all the areas related to cloud computing and bring years of experience, numerous successful projects, and recommendations from satisfied clients to support you as you move to the cloud.

We help big and small businesses to develop and succeed using cloud technologies. Whether you are planning to design a cloud implementation plan, move to the cloud, or optimize your cloud usage, we are ready to take on any challenge and support you along this way. So, don’t hesitate; book a free assessment to take your business to the next cloud level.

Profisea is now a Kubernetes Certified Service Provider  

Profisea is now a Kubernetes Certified Service Provider  

We are proud to announce that Profisea has become a Kubernetes Certified Service Provider (KCSP). This huge milestone manifests Profisea’s expertise in Kubernetes and Cloud native consulting and professional services as our company implements best DevOps, GitOps, and Kubernetes practices to optimize CI/CD pipelines and deliver safe clusters.  

What is KCSP?  

Organized by the Cloud Native Computing Foundation (CNCF) in collaboration with the Linux Foundation, the KCSP program is a pre-qualified tier of vetted service providers who have in-depth experience helping enterprises successfully implement Kubernetes. The KCSP program ensures that businesses get the support they need to launch new applications far more quickly and efficiently, secure in the knowledge they have a trusted and qualified Kubernetes partner available to support their workloads, including production and operational needs.  

Profisea Kubernetes services   

Profisea, a boutique DevOps and Cloud company headquartered in Israel, offers a full portfolio of services. For more than six years, we’ve been implementing best practices in GitOps, DevSecOps, and FinOps, and providing Kubernetes-based infrastructure services to organizations and businesses of all sizes that wish to remain productive and innovative.  

In early 2022, Profisea became a member of the Cloud Native Computing Foundation (CNCF) and the Linux Foundation. We are also proud to be a recognized partner of several leading technology providers, including AWS, which ensures that our team delivers AWS expertise to customers based on proven experience designing, building, and supporting AWS workloads.  

Profisea makes it easy to build, manage and operate open-source Kubernetes-based solutions. As a Linux Foundation and Cloud Native Computing Foundation member with profound Kubernetes expertise, our team guarantees top-notch Kubernetes services customized for your business.  

With Profisea, you can:   

  • reduce your total Kubernetes costs   
  • accelerate delivery and deployment of new features 
  • quickly scale applications and clusters  
  • improve your resilience against production failures   
  • increase developer team productivity  
  • access ready-to-use solutions with proven and live-tested configurations.  

Our Kubernetes Certified Service Provider status is your guarantee of Profisea’s advanced expertise in consulting and professional services if your organization is embarking on its Kubernetes journey. To learn more about KCSP and its partners, click here. Also, check our case studies  for a full picture of working with Profisea and see how we overcome the toughest cloud challenges to ensure business success. If you plan to leverage Kubernetes or want to optimize your Kubernetes hosting, deployment, and management, get in touch with our experts, and we’ll find the best solution for you.   

Profisea is Recognized as a Top 100 DevOps Consulting Company in 2022

Profisea is Recognized as a Top 100 DevOps Consulting Company in 2022

We’re pleased to announce that independent analytics company Techreviewer has featured Profisea among the Top 100+ DevOps Consulting Companies 2022. Only three Israeli companies made this prestigious list.

Techreviewer’s list of top DevOps companies was compiled after conducting market research and features the most experienced and trusted DevOps companies. Listed companies have a solid background in the field as well as in-depth technology expertise and vast experience in delivering the most complex DevOps and CloudOps projects.

Profisea, a boutique DevOps and Cloud company headquartered in Israel, offers a full portfolio of services. For more than six years, we have been implementing best practice in GitOps, DevSecOps and FinOps, and providing Kubernetes-based infrastructure services to help businesses of all sizes – from small companies to large enterprises – remain innovative and effective.

Earlier this year, Profisea became a member of the Cloud Native Computing Foundation (CNCF) and Linux Foundation. We are also proud to be a recognized partner of several leading technology providers, including AWS, which ensures that our clients enjoy top-notch cloud services in the most cost-effective manner.

To view our profile and learn more about Techreviewer, click here. Also, read our success stories to see how we help our clients in their digital and DevOps transformations. If you’re looking for top-notch DevOps services, feel free to contact us and get a consultation.

NOC best practices: the ultimate guide to taking your NOC from zero to hero. Part 2

NOC best practices: the ultimate guide to taking your NOC from zero to hero. Part 2

We continue to explore NOC best practices (check the first part of our guide) and today, we’ll talk about the most effective tools for your NOC. We’ll also share some exclusive tips that will help you smoothly implement NOC best practices into your operations.

How to choose the best tools for your NOC

When you plan to build and set up a NOC from the ground up or improve your existing practices, you should draw on the best tools for every aspect of your NOC. But before getting into the detail of comparing one tool against another, you need to think more broadly about what exactly you need and how you want to achieve your goals.

You’ll find dozens of tools for your NOC, however, it’s easy to get confused by the variety of options and concentrate on the pros and cons of utilizing one tool versus another. And while sometimes it’s a good idea to look through the whole assortment of NOC tools, this confusion may be a sign of deeper problems regarding the way in which your NOC uses those tools, or how you implement those tools into your workflows. Therefore, you need to invest time and effort to define what exactly your NOC team requires, and what NOC activities you need to cover.

Here is a list of questions to think about while choosing the tools for your NOC: 

  1. How are we going to use the tool? What functionality is crucial to us?
  2. How do the features of the tool help to support our operational workflows?
  3. Do we have everything needed to use this tool effectively and to the full extent of its functionality?
  4. How will this tool work when our operational workflows scale up?
  5. Does this tool include upgrade options to ensure the solution is ‘future-proof’?
  6. What is the price? Is the pricing plan for the tool transparent? And do the licensing models fit our organization’s requirements?
  7. Can we integrate this tool with our other tools? Do we know how to design and set up that integration?
  8. How quickly can we implement the tool? How much time do we need to invest to see the first results?

This list isn’t exhaustive, and you should add specific questions that are relevant to your organization. Here is a quick look into five categories of tools you would probably find useful at work inside any high-performing NOC: monitoring, ticketing, knowledge base, reporting, and process automation.

Profisea NOC tools

Monitoring 

There are two main types of monitors: infrastructure monitoring and end user experience monitoring. Both types are necessary for your business, but you need to understand the difference and how to use each of them to enhance your NOC strategy.

Infrastructure monitoring is about servers, networks, and data center equipment. An efficient infrastructure monitoring solution creates a snapshot of a network’s health that is crucial for your NOC team. With the help of infrastructure monitoring tools, your NOC engineers can identify issues as they emerge and remotely address them. It’s essential to have a full understanding of network architecture to define which issues most affect the experience of end-users. This will allow your team to concentrate on the aspects most important to maintaining the workflow and keeping your users happy.

Examples: SolarWinds, LogicMonitor, OpenNMS

End User experience monitoring helps you observe user behavior and activities, detect problems, and find effective solutions. This aspect is crucial for overall NOC productivity as it will allow your team to handle the problems encountered by users and improve the customer experience. You can use the results to create future knowledge base content and help identify areas for improvement should some issues be persistent.

Examples: Dynatrace RUM, AppDynamics Browser RUM, New Relic Browser, Pingdom

Ticketing

Choosing the right ticketing system is necessary to maintain effective workflow when issues arise in your NOC. There are numerous tools available nowadays, so you can find the one that best meets your needs. To do this, you need to have a full understanding of the types of tickets most common to your network and the full scope of what your NOC team will be monitoring.

Examples: ServiceNow, ConnectWise, Jira

Knowledge base 

A well-organized and extensive knowledge base will help to resolve many tickets faster and by the first person who starts to work on the problem. Gathering information about the most common issues faced by users and building up a knowledge base to handle these problems require a lot of time but this investment will pay massive dividends in the long run. You need to choose the right knowledge base tools to make the experiences referenceable to the whole team and helpful in making future decisions for the organization.

Examples: Stack Overflow for Teams, MangoApps, Confluence

Reporting 

In NOC operations, reporting has two main goals. The first is to see how the NOC is operating to enhance and better organize its elements, including tools, team members, and processes, for day-to-day activities and to understand what should be done in terms of mid- to long-term planning. The second goal is to recognize patterns that lead to persistent issues and detect their root causes. This is essential for effective long-term problem management.

To reap the benefits of reporting, you need tools that take complex data and allow your NOC team to analyze and present them in an easy-to-use way.

Examples: Power BI, Tableau, Snowflake, AWS Redshift

Process automation

We all know that automation is the future of IT, and NOC activities are no exception. By automating repetitive daily tasks, time is freed up for revenue-generating projects. You can also reduce Mean Time to Resolution (MTTR) in critical incidents thanks to process automation. Essential events in the system can be managed through the triggering of specific workflows during off-work hours.

Examples: BigPanda, Moogsoft

Ready, set, implement: tips to leverage best NOC practices 

In the first part of our guide, we’ve shared our NOC best practices, but they are beneficial only if they are adopted correctly. Here are several tips to help your NOC successfully implement best practices across your organization’s network operations.

1. Opt for a step-by-step approach to implementation

Building your NOC from scratch and implementing NOC best practices can be a long process, so try to do it gradually. Make sure that all NOC team members know, understand, and follow a selected best practice and can teach others how to use and comply with it. Then, move on to the next best practice.

2. Be realistic 

While implementing NOC best practices promises a lot of benefits, try to avoid unrealistic expectations. Consider that NOC best practices can be challenging to implement, and your team may make mistakes along the way. Don’t rush them – give your team time. It’s important to understand that errors may occur and are probably inevitable while implementing best practices. Accept that there will be errors, add important info to your knowledge base, and learn from that experience.

3. Track progress

Assess the effectiveness of particular NOC best practices. Some best practices may fit your organization and its NOC better than others, so try to find the perfect match. With continuous evaluation and improvement of NOC operations, you can decide which of these practices you really need for your organization.

NOC as a service: how to choose the right provider for your needs 

All businesses — large and small – understand the essential role that their NOC plays in all their functions. Proper operations mean stability, consistent availability, and security through continuous monitoring and maintenance of the IT infrastructure.

But what is better: to build your NOC from scratch or outsource it? In an era when almost everything can be outsourced, why not consider this option? There are definitely pros and cons to outsourcing versus building your own NOC. When it comes down to it, each organization will have its own business goals and set of criteria to help make this decision.

Imagine you have weighed the advantages, disadvantages, future costs, and benefits and decided to outsource your NOC services. A wise decision! But how do you choose a good NOC service provider? When choosing an outsourced NOC partner, look for one that provides a broad array of customized options. Your business is unique and comes with its own set of challenges and these require a tailored approach.

Profisea. NOC best practices

Here is a set of criteria you should consider before starting the collaboration:

 1. Your NOC partner should be able to monitor complex systems 

A good NOC partner should be able to support virtual, distributed, and cloud-based environments, as well as their hybrid forms.

 2. Flexibility is crucial for alerting 

Your NOC provider should offer you alerting options, depending on who needs to be notified as well as the seriousness of the issue.

3. Troubleshooting skills are a must-have 

Monitoring and detection are important, but they are only the first steps in keeping your network healthy. The main goal of the NOC is to prevent outages (and fix them quickly if they happen). Choose a NOC provider with a proven track record in troubleshooting.

4. 24×7 support if you need it

If your business requires 24×7 support and a fast response, be sure that your NOC partner can offer you this option.

5. Attention to continuous improvement

Continuous improvement is a key to success in the IT industry. Your NOC provider should continuously enhance their monitoring as they understand more about your organization, your network, and your team.

Bottom line: it’s time to start a NOC with Profisea

If you’re looking for top-notch NOC services, Profisea is here to help.

Our company provides a full spectrum of NOC services to ensure the health, availability and status of your system. The Profisea professional team supervises, monitors, and maintains the entire cloud infrastructure and related services to maintain highest availability of your critical business services. Our AWS certified engineers keep a close eye on cloud infrastructure to guarantee that system uptime is not compromised in the event of outbreak alerts, system errors, or other issues.

10+ April DevOps news, updates & tips DevOps people will love! 

10+ April DevOps news, updates & tips DevOps people will love! 

May is already here, so it’s time for our April DevOps digest! Our team continues to collect the latest DevOps news to share with everyone who loves DevOps and works on DevOps projects. If you’ve missed any of our DevOps news and updates, here’s our latest digest for the DevOps & CloudOps community. Get ready for our next episode of DevOps info and read on. We’re sure you’ll find some helpful ideas here today.

1. AWS Lambda Function URLs is generally available

AWS Lambda is widely used to build applications that are reliable and scalable. In building their applications, users can leverage multiple serverless functions that implement the business logic. This process has now become even easier. AWS announced the general availability of Lambda Function URLs, a cool new feature that allows users to add HTTPS endpoints to any Lambda function and configure Cross-Origin Resource Sharing (CORS) headers if needed.

AWS Lambda Function URLs take care of configuring and monitoring an HTTPS service, leaving developers free to focus on improving the product or other critical tasks. To see how AWS Lambda Function URLs works, check this AWS blog post.

2. HashiCorp Consul 1.12 to improve security on Kubernetes

HashiCorp Consul 1.12 is yet another significant update in the cloud architecture world. This release lowers Consul secrets sprawl and automates the rotation of Consul server TLS certificates by using HashiCorp Vault, another solution from the company. Consul 1.12 also helps users understand their Consul data center status and evaluate control list (ACL) system behavior. The solution could be helpful for anyone who wants to build a zero-trust security architecture. For more detail, read the HashiCorp post.

3. Limiting access to Kubernetes resources with RBAC

Here’s another helpful tutorial for Kubernetes users. As the number of applications and actors increases in a cluster, you may find it necessary to review and restrict the actions they can take. This is where the Role-Based Access Control (RBAC) framework in Kubernetes can be helpful. Here is a comprehensive guide on how to recreate the Kubernetes RBAC authorization model from scratch and practice the relationships between Roles, ClusterRoles, ServiceAccounts, RoleBindings, and ClusterRoleBindings.

4. The API Traffic Viewer for Kubernetes

Another useful tip for all Kubernetes users — an API traffic viewer for Kubernetes can make your life easier. This simple-yet-powerful solution helps troubleshoot and debug APIs in a convenient way and view all communication between microservices, including API payloads in real-time. In addition to all the benefits mentioned, the tool is lightweight, supports modern applications, and requires no code instrumentation. View the documentation for more details here.

5. Kubernetes 1.24 is here

Although the Kubernetes 1.24 release date has been rescheduled from April 19th to May 3rd, we decided to include it in this digest. The release comes with 46 enhancements, on par with the 45 in Kubernetes 1.23 and the 56 in Kubernetes 1.22. Of those 46 changes, 14 enhancements have graduated to stable, 15 are moving to beta, and 13 are entering alpha. Also, two features have been deprecated, and two features have been removed.

Here are some of the most important enhancements:

  • the removal of Dockershim
  • beta APIs off by default
  • storage capacity and volume expansion are generally available
  • gRPC probes graduated to beta

Check the Kubernetes page for more details and enjoy!

6. That sweet word ‘automation’

Automation is what DevOps has been about and automating everything is the fundamental principle of DevOps. Automate, automate, automate — but could we be wrong here? And what should we do to better understand this automation trend? Kelsey Hightower’s answers to these questions draw attention to the importance of understanding what we are going to automate and how to go about it. Check his valuable piece of writing here.

7. Have you heard about  Kyverno?

Kyverno is a powerful policy engine created specifically for Kubernetes. Kyverno allows users to manage policies as Kubernetes resources without requiring any new language to write policies. This also means that familiar tools such as kubectl, git, and kustomize can be used to manage policies. Here is a guide on how to get started with Kyverno and reap its benefits in practice.

8. Introducing EKS Blueprints

During April, AWS introduced a new open-source project called EKS Blueprints that aims to accelerate and simplify Amazon EKS adoption. EKS Blueprints is a set of Infrastructure as Code (IaC) modules to help users configure and deploy consistent and reliable EKS clusters across accounts and regions. EKS Blueprints can be used to bootstrap an EKS cluster with Amazon EKS add-ons as well as a broad array of open-source add-ons, including Prometheus, Karpenter, Nginx, Traefik, AWS Load Balancer Controller, Fluent Bit, Keda, Argo CD, and more. Read more about this project here.

9. Amazon Aurora Serverless v2 is generally available

AWS announced that the next version of Aurora Serverless is generally available. Amazon Aurora Serverless v2 allows automatic capacity scaling to support demanding applications, which should help to reduce cloud costs and achieve best performance. With Aurora Serverless v2 you don’t pay for computer resources you don’t use.

Amazon Aurora Serverless is an on-demand, autoscaling configuration for Amazon Aurora. It automatically starts up, shuts down, and adjusts capacity to your application’s needs. Aurora Serverless v2 provides the full array of Amazon Aurora capabilities, including Multi-AZ support, Global Database, and read replicas, making it the perfect choice for various applications. To delve deeper into Amazon Aurora Serverless v2, check the documentation.

10+ April DevOps news, updates & tips DevOps people will love! Image 1

10. Datadog Application Security Monitoring (ASM) for more protection

Cloud security is nowadays one of the most discussed topics in the cloud community. Data breaches, misconfigurations, insider threats, and insufficient access management control can lead to serious cloud issues and financial damage. At the end of April, Datadog introduced its solution for security management. They announce the general availability of Datadog Application Security Monitoring (ASM), a new offering within the Cloud Security Platform that allows security, operations, and development teams to design, build and run secure and reliable applications. For more info about the solution, read an official post on the Datadog site.

11. GitLab adds fourth DORA metric API to CI/CD platform

The recent update to GitLab’s CI/CD platform has brought more than 25 improvements, including the addition of support for the application programming interface (API) for measuring change failure rates. This release supports the fourth metric as defined in the DevOps Research and Assessment (DORA) framework. In addition, GitLab 14.10 extended the GitLab Runner Operator for Kubernetes to any distribution of the open-source platform and made it possible to manually trigger incident responses when needed. Check for more details here.

12. New releases of Calico, Cilium, Kuma and Istio

April brought us a lot of exciting news and releases. We’ve already mentioned Kubernetes 1.24, but there are many more updates of which you should be aware. Calico v3.20.5 was introduced, and Cilium v1.11.4 became available with numerous improvements, including two minor changes, 16 bug fixes, five CI changes and 24 miscellaneous changes.

Kuma also announced the release of Kuma 1.6.0, packed with cool features and improvements. Kuma 1.6.0 comes with:

  • Kubernetes Gateway API support
  • ZoneEgress improvements
  • many improvements to the Helm charts
  • a new metric to see how long configuration changes take to propagate to data plane proxies

Last but not least, there is Istio 1.13.3. This patch release includes bug fixes to improve robustness and some additional configuration support.

 13. AWS IAM for better resource management

AWS Identity and Access Management (IAM) added a new capability for better resource management — now users can control access to their resources based on the account, Organizational Unit (OU) or organization in AWS Organizations that contains those resources.

AWS generally recommend using multiple accounts when workloads grow as they allow setting up flexible security controls for specific workloads or applications. This new IAM capability helps to control access to resources as users can design IAM policies to enable the principals to access only resources inside specific AWS accounts, OUs, or organizations. Read the AWS post to learn more about this update.

 14. LemonDuck bot targets Docker cloud instances to mine cryptocurrency

The CrowdStrike Cloud Threat Research team found the well-known cryptomining bot LemonDuck targeting Docker cloud instances for cryptomining operations. It runs an anonymous mining operation by the use of proxy pools, which hide the wallet addresses.

LemonDuck is a cryptomining botnet involved in targeting Microsoft Exchange servers via ProxyLogon and the use of EternalBlue and BlueKeep to mine cryptocurrency. But now, Docker cloud instances are at risk. As Docker usually runs container workloads in the cloud, a misconfigured cloud instance could expose a Docker API to the internet. This API could then be exploited to run a cryptocurrency miner inside a container. For more details, read the CrowdStrike report on this case.

 The bottom line

The Profisea team is constantly on the lookout for the latest DevOps and Cloud news to share with you.

Don’t hesitate to contact us and tell us what you would like to see in our next digests and what topics we need to feature.

Our experts are constantly busy preparing new items of useful info for you.

And, of course, if your business requires any DevOps services, we are here to lend you a helping hand as we always have the best DevOps and CloudOps practices at our fingertips.

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